Bend >The Blacksmith Restaurant
Simple - the service was poor and the food wasn't much better
Re: Blacksmith Ruined My Parent's 50th Wedding Anniversary. Seven weeks in advance, I made reservations for a party of ten for my parents' 50th wedding anniversary. I had several significant telephone conversations with the "manager" about wine selection, seating, best time to arrive, etc. On the reserved date and time, we arrived to find....no table available. We were told to wait in the bar until a party left to free up a table for us. No table ready...tough luck for us! Not having any real options, we waited for well over an hour and a half waiting for a table, when the "host" seated us without apology or explanation. The pompous, pretentious service was notable for its mediocrity. But at least the food was edible! My dad passed away from cancer within a few months of this awful treatment. Thanks for the memories, Blacksmith.
My wife and I visited the Blacksmith last night for the first time. Other's told us that this was a great place.
Well, their bar area was large and their selection of liquor extensive (Blacksmith's Booze), but we don't drink, so this review is based purely upon the quality of the food and service, not drink.
My wife ordered the a la carte Sirlion steak ($19) and I ordered the a la carte New York Strip ($27 + $3 for mushroom bordelaise- $30 total). We ended up ordering additional side dishes to supplement the meal and make a "full plate" (mashed potatoes- $6, greenbeans - $7). We were told the sides would be "huge" by the server, and we found them a bit on the meager side- especially the green beans.
My New York strip steak I ordered was extremely fatty and grisly and only had a small portion of edible meat on it. When the server asked about the meal, I mentioned this respectfully, and she offered to cook me up a new one- which they did in short order. However, the second one was only slightly better than the first....and once again, the amount of waste in bone and fat made the steak more like 6-8 oz vs. 14 oz as advertised. Quite honestly, their side of beef that night was not the best...although based on other reviews, this seems to be more of a consistent problem.
My wife's sirloin steak was good....but not outstanding. We felt the portion sizes were small in both the a la carte meat items and the side dishes. Receiving a small steak with nothing else...on a large white plate does not make for the best "presentation" in my opinion. If they are going to continue this approach, then the steak needs to be "melt in your mouth" delicious.
The ambiance is dark with candles and very soft mood lighting. For the prices this place is charging, they need to have "exceptional" food...that makes you want to come back for more. For us, it was just "ok" and that means we won't be back again. The dessert was good, but at $8.50, they could have given us a larger scoop of ice cream. It was about 2 tablespoons.
We spent $78 on the meal (not including the tip). Quite honestly, I think we could have had as good or better of a meal at Outback for close to 1/2 less.
I will give credit to the server who was professional, knowledable, efficient, and attentive to our needs. We chose to give her a large tip for her services....but unfortunately, they won't see us again. High prices demand the highest quality, exceptional taste, and excellent service. One out of three is not enough for us to return.
$33 for that?. My wife and I ate at the Blacksmith last night for the first (and last) time. After arriving at the suggested reservation time we were made to wait almost a half hour before being seated. After that, we found the staff to be courteous and attentive and the spinach salad, prepared at tableside, to be very good. However, sadly, we were both very disappointed with the Rancher's Ribeye. Although it was touted as 16 oz., after the fat, gristle, and other inedible parts were trimmed away, it was more like half that size. My wife commented that the steak knives were not very sharp but, as it turned out, the resistance was with the beef. The flavor was excellent, to be sure, but after a while, it was just not worth the effort to try to isolate a bite that was not chewy to some degree. After mentioning this in response to the waiter's query about the meal, he passed this information to the chef. The answer he came back with was something about organically raised corn fed beef producing steaks that were 35% fat and to overcome this fact we should have ordered it medium rather than medium rare. While it is understood that ribeyes are fattier than other cuts, we have had a lifetime of ribeye steaks, all medium rare, and none of them required more doneness than that. Even cutting steaks from a ribeye roast from Costco rendered wonderfully tender steaks off the BBQ grill. The waiter went on to recommend that we order New York steak next time. Yeah, OK, but it won't be from The Blacksmith Restaurant.
Highly Recommended!. We asked around town and were told by most everyone that this is the best restaurant in town, and we would have to agree! We had gone with a taste for steak, but the fish dishes looked too good to pass-up... so we ordered the King Salmon and the Trout. Both dishes were exceptional! I had the Salmon, which was a nice portion with scallops and muscles on a potato cake... excellent! My wife had the Trout which was also quite tasty. We sat in a nice cozy booth by the window and had a few glasses of wine from their ample wine list. Our server was quite friendly. Would highly recommend this place!
A mouth-watering experience..
Being a Bend native I often travel to Portland for the culture of a big city. But thankfully one evening I stumbled into The Blacksmith, and within moments I knew I had found a local business that would soothe my thirst for the big-city, right here in my little town filled with flannels and patagonia jackets, I had found a little piece city nestled on the edge of downtown.
The Blacksmith does one thing better than any other restaurant here in town, the ambiance. It's unique, cozy and urban with the glowing marble bar that immediately sets the mood when you walk-in. Whether I'm looking for a night out with my ladies, the lounge serves as a great place to catch-up, or if I'm looking to have a great meal with my 8-year-old son. I simply make a reservation in the anvil room, and they are MORE than accommodating to my rugrat, which is not always the case at most "upscale" restaurants.
Columbine is the best bartender in town, and as far as severs go ask for Amber, she has never disappointed us, and is probably the most attentive server I've ever had. And in case you've never been, happy hour is amazing, gourmet food for only a few bucks!! If you haven't been... you must go!
"I" for inconsistent.
This place get's a big fat "I" for inconsistent. Last night (Sept 5th, 2009) we had an absolutely fabulous experience at this restaurant. The service was spectacular, the ambiance was great and most importantly the food was just out of this world. It was so good, we went back again tonight (Sept 6th, 2009).
Let me start by saying the service was absolutely horrendous! We were seated in the lounge while we waited for a table in the dining room. We ordered two cocktails, which took 20 minutes to come out and also ordered an appetizer, the tuna poke, which took another 20 minutes to come out!! No joke. The tune poke was delicious, which is why we decided to stick it out and hope the service would improve. It didn't.
The steak I had last night was so good I could not help myself but order it again. Seriously, it was that good. So, after waiting another 45 minutes for our meal to arrive, the steak was over-cooked, cold, and the scallop sauce was ice cold. No joke. it was horrible. I sent it back immediately and was told "we could get another one out is much less time than it took to get this one out". So that begs the question, why wouldn't you bring the first one out quickly instead of letting it overcook on the hot plate? Seriously?
After one hour and forty minutes, we had three drink, three appetizers and a $50 bill. Not cool!!
Bottom line here is this place is h1t or miss. Last night was a h1t but tonight missed by a mile. A HUGE disappointment! i hope you have a better experience.
every time we go there we are happy. we love going there. its a more upscale place which is nice because Bend doesnt have too many of those that include dancing at night as well. the food is great.... but spendy, especially if you are getting dinner...but its great! we always go there for nights out with friends.
What a disappointment.
We went for their cerviche. Two were good the other two barely edible. The waiter had too many tables and the bus people not on top of their game. Waited for water, tables not cleared of used dishes. Drinks were outstanding I can especially recommend the Marteau absinthe. The lighting was inadequate.
For the price we will not be returning...what a disappointment.
Amazing!. My wife and I just had our third dinner at the Blacksmith and every time it has just been amazing. We moved here a couple of months ago and just love this place. The bar is incredible when you walk in, a real showpiece. They have a good alcohol selection and some really interesting cocktails. I've sat at the bar a couple of times by myself and the service has always been very friendly, knowledgeable, and efficient. The bar has a different menu than the main dining room with more of a pub fare such as hamburgers and tacos. I would say they have the best hamburger in town. The dining room is really cozy and the steaks are unbelievable. My filet melted in my mouth. The macaroni and cheese is beyond delicious. You have to get the chocolate cake, it is just decadent and delicious. The wine list is good and not too much to read through. This is my favorite restaurant in Bend, I've loved everything I've ever had there.
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